RADIOS 

President CB radios are guaranteed 2 years parts and labor in its country of purchase against any manufacturing defects validated by our technical department. PRESIDENT After-Sales Service Department reserves the right not to apply the warranty in the event a breakdown is caused by an antenna other than those distributed by PRESIDENT.

In order to be valid, the warranty registration must be completed and submitted within a period of 30 days after the purchase date to PRESIDENT ELECTRONICS online. If you do not have a customer account with us yet, click below to register your product. 

[If you already have an account with us, click here to log in and register your product]

PLEASE NOTE:  You will receive a confirmation email if the registration is successfully completed. Please keep a copy of this email for your records.

Any repair under warranty will be without charge and the return delivery costs will be paid by PRESIDENT. A proof of purchase sales receipt must be included with the device to be repaired. The dates listed on the warranty registration and proof of purchase must match.

In case the device is not under warranty, the repair and return of the device will be charged.

No spare parts will be sent nor exchanged by PRESIDENT under warranty.

Do not proceed with the installation of the device without reading the user manual.

The warranty is only valid in the country of purchase.

Exclusions (not covered by the President Warranty):

• Damages caused by accident, shock or inadequate packaging.
  
  
• Power transistors, microphones, lights, fuses and the disrespect of the installation and use of specifications (including but not limited to antenna used with too high power, final output power transistors (SWR), inversion of polarities, bad connections, over voltage…).
  
  
• The warranty cannot be extended due to the non-availability of the device while it is being serviced at PRESIDENT After Sales Service department, nor by a change of one or more components or spare parts.
  
  
• Transceivers which have been modified. The warranty application is excluded in case of modification or poor maintenance done by a third party not approved by PRESIDENT ELECTRONICS.

If you note a malfunction:

• Check the power supply of your device and the quality of the fuse.
  
  
• Check that the antenna, the microphone are correctly connected.
  
  
• Check that the squelch level is properly adjusted; the programmed configuration is the correct one.
  
  
• In the event of a real malfunction, please contact your dealer first ~ they will decide what action should be taken.

In case of an issue not covered by warranty, an estimate will be established before any repair.

  ANTENNAS

All PRESIDENT antennas are guaranteed for 10 years against any manufacturing defects recognized by our technical department in Barcelona and only on presentation of proof of purchase.

NOTE:  The purchase of a PRESIDENT antenna in conjunction with your PRESIDENT Radio extends your RADIO warranty for an extra 3 years - protecting your RADIO for a total of 5 years... unprecedented in the industry!  (See terms above.)

  ACCESSORIES

Warranty for accessories is 6 months against any manufacturing defects (validated by our technical department), unless otherwise noted in user manual or product page. Proof of purchase required.

Terms and Conditions

Last updated: December 31, 2024

Welcome to President Electronics USA, inc. ("we," "us," or "our"). These Terms and Conditions govern your use of our website, located at president-electronics.us, which displays information about our products. Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using our website, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these Terms and Conditions, you should not use our website.

1. Website Use

Our website is provided for informational purposes only. We do not sell products directly through our website. The products displayed on our site are available for purchase through authorized distributors and resellers. We are not responsible for the sales, transactions, or customer service related to any purchases made through third-party distributors or resellers.

2. Product Information

The product information provided on our website, including product descriptions, images and specifications, is intended for general informational purposes only. We strive to keep all information accurate and up-to-date, but we do not guarantee that the content on our website is free from errors or omissions. Any reliance you place on such information is at your own risk.

3. Third-Party Links

Our website may contain links to third-party websites, including the websites of authorized distributors and resellers. We are not responsible for the content, privacy practices, or terms and conditions of any third-party websites. These links are provided for your convenience, and you access them at your own risk. We recommend that you review the terms and conditions of any third-party website before engaging in any transactions.

4. Intellectual Property

All content on our website, including text, images, graphics, logos, and other materials, is owned by or licensed to us and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content on our website without our prior written consent.

5. Limitation of Liability

We provide the website on an "as-is" and "as-available" basis. We make no warranties or representations, either express or implied, regarding the accuracy, reliability, or availability of the website or its content.

To the fullest extent permitted by law, we disclaim all liability for any damages or losses that may arise from your use of our website or any errors, inaccuracies, or omissions in the content. This includes, without limitation, direct, indirect, incidental, consequential, or punitive damages.

6. Indemnification

You agree to indemnify, defend, and hold us harmless from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising from or in any way related to your use of our website, your violation of these Terms and Conditions, or your violation of any rights of another.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the state of Florida, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms and Conditions will be subject to the exclusive jurisdiction of the courts in Florida.

8. Changes to These Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our website following the posting of changes constitutes your acceptance of those changes. We recommend that you review these Terms and Conditions periodically for any updates.

9. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

President Electronics USA, inc.

1007 Collier Center Way

Naples, FL 34110

USA

+1 239 302 3100